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About Cookies

Cookies were originally designed to help a website distinguish a user's browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. A cookie is a small string of text that a website can send to your browser. If you are just browsing americanexpress.ca, a cookie identifies only your browser. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses, or capture your E-mail address. American Express uses both session cookies and permanent cookies at www.americanexpress.ca.

Session cookies are only active during the period that you are logged onto the American Express website and are removed when you leave. We use session cookies to maintain security, to facilitate your session and to keep track of the sections of the website that have been visited to allow us to enhance the visit in accordance with user preferences.

Permanent cookies remain on your hard drive until you remove them through your browser’s internet security settings. Permanent cookies are used to store user preferences such as preferred language, thus eliminating you having to make the same entries on each visit.

If you become a registered user on an American Express website (with a designated user ID and password), we use permanent cookies so that we can provide customized information that we believe will be of value to you based on preferences indicated, other information we have about you as an American Express customer, as well as information available from external sources such as consumer reports. It is possible to set your browser to inform you when a cookie is being placed -- this way, you have the opportunity to decide whether to accept the cookie. If you are just browsing our site and are not a registered user, you do not have to accept a cookie and you may still continue utilizing the site. However, if you are visiting a site where you will be accessing your confidential account information (such as Checking Your Bill), you must accept that site's cookies as they are essential for site administration and security. By accepting a cookie, keep in mind that your choice to decline E-mail offers remains unaffected.


Here is how to set your cookie preferences:

Firefox 2.0 for Windows
To begin, please click on the “Tools” menu and select "Options". Click the "Privacy" icon that appears along the top of the newly opened window. To enable cookies, check the "Allow sites to set Cookies" box. To disable cookies, uncheck the "Allow sites to set Cookies" box. Select "OK" to close the "Options" window.

Firefox 1.5 for Windows
To begin, please click on the “Tools” menu and select "Options". Click the "Privacy" icon that appears along the top of the newly opened window. Choose the "Cookies" tab to enter the cookies setting options. To enable cookies, check the "Allow sites to set Cookies" box. To disable cookies, uncheck the "Allow sites to set Cookies" box. Select "OK" to close the "Options" window.

Firefox 1.0 for Windows
To begin, please click on the “Tools” menu and select "Options". Click the "Privacy" icon that appears along the top of the newly opened window. Choose the "Cookies" to expand the cookies setting options. To enable cookies, check the "Allow sites to set Cookies" box. To disable cookies, uncheck the "Allow sites to set Cookies" box. Select "OK" to close the "Options" window.

Microsoft Internet Explorer 6.0 for Windows
To begin, please click on the "Tools” menu and select "Internet Options". Select the "Privacy" tab. Select the "Advanced" button which can be found within the series of buttons within the Settings. Make sure that "Override automatic cookie handling" is selected in order to tailor the browser to accept all cookies. If you wish to disable persistent cookies, select the "Block" option for first-party and then select the checkbox for "Always allow session cookies". Select "OK" in Advanced Privacy Settings. Select "OK" in Internet Options.

Microsoft Internet Explorer 5.5 for Windows
To begin, please click on the "Tools” menu and select "Internet Options". Select the "Security" tab and then "Custom Level" to display Security Settings. Scroll down until you see the cookie section of the list. Select "Enable" to enable cookies. To disable persistent cookies, select the "Disable" option under "Allow cookies that are stored on your computer". Select "Enable" to enable cookies. Select "OK" in Security Settings. Select "OK" in Internet Options.

Netscape Navigator 7.2 or later for Windows
To begin, please click on the "Edit” menu and select " Preferences ". Select the triangle next to "Privacy & Security" and select "Cookies". Select "Allow all cookies" or one of the other two enable options to accept cookies. Select "OK" to close the Preferences window.

Apple Safari 2.0 or later for MacOS
To begin, please click on the "Safari” menu and select "Preferences". Select the "Security" icon from the menu to display the cookie options. Select "Always" to accept all cookies. To disable cookies – de-select “Always”. Close the Preferences window.

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