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When you shop online and pay for your purchases with your American Express Card, you have our guarantee -you will not be held responsible for any unauthorized charges. |
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At American Express, we've taken specific measures to maximize your security and privacy online. Our secure encryption technology keeps your confidential information - CONFIDENTIAL. And if someone uses your Card to make online purchases, without your consent, you'll never pay any part of the unauthorized charges - not even the first $50. Notify us at once if your Card is lost or stolen, or you suspect it is being used without your permission.
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One phone call is all it takes to notify us of any unauthorized charge(s) that may appear on your statement. Just call 1 800 668 2639. You have our promise that we will launch an immediate investigation.
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American Express is known for providing exceptional customer service online and off. In fact, we're available 24 hours a day to answer questions or help with your account. Our Fraud Detection system watches your account for uncharacteristic or unusually high charges. If your identity is not verified, the purchase is stopped.
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