American Express has determined that it will no longer be supporting the Travelers Cheque Card. We would like to thank you for using the American Express Travelers Cheque Card and apologize for any inconvenience caused by this decision.
As of
October 31, 2007, your Travelers Cheque Card has automatically been cancelled, and you will be issued a refund for any remaining outstanding balance on your Card. Please allow 10-12 weeks after October 31, 2007 for the processing and shipping of any refunds.
Please refer to the frequently asked questions
below regarding the discontinuation of your Travelers Cheque Card. Should you have any additional questions, please feel free to contact our Customer Service team at
877- 251- 9917.
We hope you have enjoyed using your American Express Travelers Cheque Card.
Other Convenient Options For Travel:
For your future travel needs, we suggest the classic American Express Travelers Cheques as an excellent alternative. They come with all the same safety and security benefits of the Travelers Cheque Card, and, like the card, will be replaced if lost or stolen.
Travelers Cheques can be purchased at your local bank branch or at any American Express Travel Office. For a list of purchase locations near you,
click here.
QUESTIONS ABOUT THE TRAVELERS CHEQUE CARD DISCONTINUATION
Why is my Travelers Cheque Card being cancelled?
Due to changing market conditions, American Express has determined that it will no longer offer the Travelers Cheque Card.
Can I keep using my Card?
After October 31, 2007, your Card will no longer be available for use.
How can I get a refund of my balance?
After October 31, 2007 you will automatically be issued a refund for any remaining outstanding balance on your Card. Please allow 10-12 weeks after October 31, 2007 for the processing and shipping of any refunds.
What should I do if I I received my refund, but I believe I was refunded the incorrect amount?
You can call our customer service line at 877-251-9917.
What should I do if I have not received my refund?
Please allow 10-12 weeks after October 31, 2007 for the processing and shipping of any refunds. If you have still not received your refund, please call customer service line at
877-251-9917.
Where can I go if I have additional questions?
You can call our customer service line at
877-251-9917.
What can I use as an alternative to my Travelers Cheque Card?
The classic American Express Travelers Cheque is a great alternative to the Travelers Cheque Card. It comes with all the same safety and security benefits of the Card, and, like the Card, will be replaced if lost or stolen. Travelers Cheques can be purchased at your local bank branch or at any American Express Travel Office. For a list of purchase locations near you, please click
here.
Where can I view Travelers Cheque Card Terms and Conditions?
You can view them
here
