Lost or Stolen Cheques

LOST OR STOLEN CHEQUES

SAFE TRAVEL CASH SOLUTIONS FOR ALL YOUR TRAVEL NEEDS.

AMERICAN EXPRESS TRAVELERS CHEQUES.
SAFETY AND SECURITY WORLDWIDE.

American Express® Travelers Cheques are safer than cash. If they are ever lost or stolen, the funds can be replaced virtually anywhere in the world,usually within 24 hours.*

REPLACING CHEQUES

What to do if your Cheques are lost or stolen.

Call an American Express Travelers Cheque Customer Service Center as soon as possible and have the serial numbers of the Cheques in question on hand.
For worldwide Service Center phone numbers, click the first letter of the country in which you need assistance: A-C D-K L-R S-Z.
Refunds must first be pre-authorized by an American Express Travelers Cheques Service Center.
Service Center personnel will assist you in determining the best way to obtain a refund.
As another option, you may download a Refund Claim Form, complete it and fax it to 1.800.417.0060.
Note: Your refund, once approved, will be sent in the form of a company check to your home. Please allow 7-10 business days for the check to arrive.

What you should know before you go.

Telephone numbers and complete instructions for reporting and replacing lost or stolen Cheques are included with your purchase.
Service Centers handle claims for lost or stolen Cheques 24 hours a day, 7 days a week.
Replacement Cheques and refunds are available at American Express and partner locations around the globe.*

KEEP A RECORD OF YOUR CHEQUES SERIAL NUMBERS

Keep a Record of Your American Express Travelers Cheques Serial Numbers**

If you need to contact American Express regarding lost or stolen Travelers Cheques, you will be asked to provide:

the serial numbers of the Cheques in question

You should keep a record of the serial numbers separate from your Cheques.

Read the complete Travelers Cheques terms & conditions.

*Subject to local laws and cash availability.
** Foreign currency purchased through American Express is not refundable if lost or stolen.