Global Leadership Express is a 12-month program designed for MBA, MA, and PhD campus hires. The program develops global leaders by combining group learning and self-paced study options into a dynamic experience. The following timeline reflects the current structure which may evolve due to participant feedback.
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Program Kick-Off Event:
Two Days In New York City
Day One:
Your first step to leadership starts with meeting others who are moving within the American Express organization. You'll hear from company leaders as they share their insights on business models, financial growth strategies, industry trends, competitive strategies, and the challenges of a global marketplace. Then, you'll put this valuable information into play during an interactive case study that gives you a taste of what to expect in your career.
Day Two:
Leadership here is different from anywhere else. Our people hold true to certain beliefs and operate with the kind of integrity that makes American Express one of the world's most respected brands. During day two, you'll learn about the American Express Leadership Framework, our Blue Box Values, and the behaviors and competencies that create success within our organization.
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Campus Leadership Core Curriculum:
Accelerate Your Understanding
Interactive Workshop: Valuing Diversity and Practicing Inclusion (VDPI)
Understand the impact of diversity as it applies to our company values, and global marketplace and workforce. Learn why diversity is a business imperative for a company that does business around the world, with customers and coworkers who represent virtually every culture on the face of the earth.
Real-World Learning:Situational Self-Leadership (SSL)
Explore strategies designed to increase employee engagement, challenge ideas about leadership, and enable high-performance partnerships between direct reports and their managers.
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Two-Day Class: Personal Presence
Discover and shape your own personal brand. Participate in group exercises and theater techniques that will help build your credibility, confidence and communication. Learn what supports (or detracts from) your individual ability to influence various audiences.
Interactive Web-Based Sessions: Performance Management Workshops
Use these just-in-time tools to support your involvement in various phases of our formal Performance Management Process. Find out how goal setting, development planning, and self-assessment help to create the future you want to have at American Express. Uncover your strengths and the areas you are best suited for. Learn how to communicate your aspirations and position yourself to excel within our organization.
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Customized Business Skill Curriculum:
Learn Exactly What You Need To Know
Customize your Global Leadership Express experience by choosing from several elective online learning modules that allow for self-paced study on the topics that will interest and benefit you the most:
Managing for Creativity and Innovation
Negotiating
Making a Presentation
Persuading Others
Leading and Motivating
Project Management
Capitalizing on Change
Preparing a Business Plan
Running a Meeting
Implementing Strategy
Focusing on your Customer
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Leadership Feedback Process:
360 Degrees Of Honest Input
The Leadership Feedback Process (LFP) is a behavioral-based development tool that asks you, your colleagues and your customers to provide feedback on your strengths and weaknesses. Everyone who participates in LFP will receive an Individual Feedback Report and Development Guide to support personal and professional growth in these areas:
- Better understanding the impact you have on others
- Knowing what people perceive as your strengths (and how to leverage that)
- Identifying opportunities for improvement or implementing any necessary "course corrections" early in your career
- Contrasting self perceptions with the perceptions of others
- Creating meaningful development plans
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Organizational Insight:
Delve Deeper Into American Express
Living The Customer Experience
Visit one of our Service Delivery Centers and experience the American Express brand through the eyes of our customers. Receive a Service Delivery overview, sit with Customer Service Telephone Representatives and monitor calls, and network with onsite Service Delivery Leaders and Team Leads.
Enhancing Business Knowledge
Attend quarterly seminars on company initiatives and hot topics (new products, co-brand initiatives, growth channels) that impact the big picture of our ever-evolving business goals, marketplace challenges and strategies. Build relationships with key leaders in a variety of functional areas, and engage with other talented recruits. Know what's in the pipeline as it happens, and keep your finger on the pulse of our dynamic organization.
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The Art Of Strategic Networking:
It's About Who You Know ... And Who They Know
Building and leveraging relationships is a critical skill within the American Express organization. It's how we make things happen and achieve our goals. With the support of each other.
This facilitated, interactive session is designed to help you create a strategic networking "map," and assess the inherent opportunity of your existing and potential network contacts. The goal is for you to establish a network of colleagues from across our vast company.
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