All Gift Cheques, are safer than cash, because they can be replaced in
the U.S. and Canada usually within 24 hours.*
If your Gift Cheques are lost or stolen, you should phone an American
Express Travelers Cheque Customer Service Center as soon as possible.
Service Centers handle claims for lost or stolen Cheques 24 hours a
day, 7 days a week. Telephone numbers to call and complete
instructions on what you need to do if you lose your Gift Cheques are
included with your purchase. For worldwide Service Center telephone
numbers, click the first letter of the country in which you need
assistance:
A-C
D-K
L-R
S-Z
Replacement Gift Cheques and refunds are available at American Express
and partner locations. Refunds must first be pre-authorized by an
American Express Travelers Cheque Service Center. Service Center
personnel will assist customers in determining the best way to obtain
a refund.
If you need to contact American Express regarding lost or stolen Gift
Cheques, you will be asked to provide the serial numbers of the
Cheques in question. You should keep a record of the serial numbers
separate from your Cheques.
Read the complete
Terms and Conditions.
*All refunds are subject to compliance with terms and conditions. Not
all services are available at all locations, and are subject to local
laws and cash availability.
